Fraud, Lost, or Stolen Cards

Grand Timber Bank – Rooted in History, Here for You.

At Grand Timber Bank, the security of your accounts is our top priority. If you suspect fraudulent activity on your debit card or believe it has been lost or stolen, it’s important to take immediate action. Please contact us as soon as possible so we can help protect your finances.

What to Do If Your Card is Lost or Stolen

Contact Us Immediately

If you believe your Grand Timber Bank debit card has been lost or stolen, please call us right away during our business hours at 218-768-2410.

Debit Cards Lost or Stolen After Hours Support

For after-hours support, contact Customer Support directly at 800-472-3272, and select option #2.

Credit Card Lost or Stolen

Has your Credit Card been stolen or compromised? Contact Customer Support directly 800-472-3272, and select option #2.

Protecting Your Finances from Fraud

We employ several safeguards to protect your accounts, but there are also steps you can take to help keep your information secure:

  • Be cautious about sharing personal or account information via email, text, or phone.
  • Grand Timber Bank will never request this type of information through these channels.
  • Monitor your account activity regularly and report any suspicious transactions immediately.
  • Consider setting up transaction alerts through our online or mobile banking platforms to stay informed about account activity.
  • Use strong passwords and do not use the same password for multiple accounts.
  • Be aware of common online scams, phishing attempts, and other fraudulent activities. The FTC Consumer Advice website (search for it online) is a great resource for staying informed.

We're Here to Help

If you ever have any concerns about the security of your Grand Timber Bank accounts, please do not hesitate to contact us – we’re here to help.

Contact Us

Phone: (218) 768-2410
Fax: (218) 768-2508
Email: info@grandtimberbank.com

Lobby Hours

Mon:8:30 AM–4:30 PM
Tue:8:30 AM–4:30 PM
Wed:8:30 AM–4:30 PM
Thu:8:30 AM–4:30 PM
Fri:8:30 AM–4:30 PM
Sat:Closed
Sun:Closed

Privacy Policy

eStatement Disclosure

Drive Up Hours

Mon:8:00 AM–4:30 PM
Tue:8:00 AM–4:30 PM
Wed:8:00 AM–4:30 PM
Thu:8:00 AM–4:30 PM
Fri:8:00 AM–4:30 PM
Sat:8:00 AM–12:00 PM
Sun:Closed

ATM Hours

24 Hours a day, 7 Days a week

Drive Through ATM:
204 N Maddy St.
McGregor, MN 55760

The Market Grocery Store ATM (Available During Market Hours):
41561 MN-65
McGregor, MN 55760

ATM Locator

MoneyPass ATM Locator

Holiday Schedule – CLOSED

New Year’s Day
Martin Luther King, Jr. Day
President’s Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Columbus Day
Veteran's Day
Thanksgiving Day
Christmas Eve Day - Open Until Noon
Christmas Day